Definitions
In these terms and conditions of hire, the following meanings shall apply:
- “we, us, our” refers to Event Decor & More
- “you, your” refers to the named person on the booking.
- “your hire” means all arrangements and items sourced and organised for you by us.
We reserve the right to amend these terms and conditions at any time and you should therefore check them each time you hire items from us. The terms and conditions applying to your hire will be those in place on the date that you make your reservation.
Property Ownership & Responsibility
All equipment and hire items are the property of us and remain so at all times throughout your hire.
By accepting these terms and conditions, you agree that you are solely responsible for the hire items at all times throughout your hire, from acceptance or pick up of the items until you return the items or they are accepted back by us.
Payment Terms
A non-refundable deposit of £25 is due upon booking. Your items are not reserved for you until the deposit has been accepted by us. You will receive a receipt as confirmation of your deposit payment upon acceptance. The remaining balance is due 7 days before the date of hire, unless alternate payment options have been agreed in writing upon booking.
Standard Hire Period
Unless specifically arranged at the time of booking, all standard hires are based on 1-day hire
Please note that there may be an additional fee for out of hours delivery and collection.
Extended Hire
Extended hire will be charged at 20% of the hire value for each additional day past the above day hire and can be arranged upon booking.
Failure to Pay for or Return Items
If any items are not returned in the agreed time and we have not made an arrangement with you, you will be charged 50% of the day hire value for each additional day the items are away from us. If items are not returned in the agreed time and this impacts another booking, you will be liable for the full value of the second booking & any delivery charges applicable. If items fail to be returned after an extended period of time (deemed so at our discretion), you will be liable for the full replacement value and we will exercise our right to pursue you legally for this cost.
Hire Item Condition
You are agreeing that the items are in good condition and are as advertised. No complaint on the condition or quality of the items will be valid at a later stage if concerns have not been raised, or if inspection has not occurred before signing this statement. You may not request a reduction/refund on payment based on quality or condition of our items if this statement has been signed.
Breakages, missing parts & damages to items will be charged according to the full replacement value.
If an item you have booked is damaged or lost prior to your hire taking place you will be informed and every effort will be made to replace the item like for like. If this is not possible or if this is unsatisfactory, you will be entitled to a refund for that item only. No further compensation will be due.
All props are for indoor use only; any items used outside are done so entirely at the hirer’s risk. No sitting or climbing on props with exception to the safari jeep however no more than 2 children at any one time. Wooden picnic benches maximum 4 children up to 5 years old.
Electrical items should be tested for functionality prior to hire.
Delivery & Collection
If delivery and collection has been selected, hired items must be available for collection at the delivery address, unless otherwise agreed. Items must be collated and must not be left in an unsecured or unattended location.
It is your responsibility to ensure all the items you have hired are returned.
If you selected customer pick up, we are assuming you have measured available space in your vehicle and taken into account the need for securing the items, alongside bringing protective material to avoid any damage in transportation. We will not supply this and if appropriate preparations have not been made and/or we feel the risk of damage to our props is too high to release them, we reserve the right to refuse you to transport the items in this way.
Customer & Pick-up / Drop-off
If you have chosen to drop back the items yourself, you must ensure the items are dropped off ONLY to 10 Farm Lane, Purley, CR8 3PU. They must be accepted back into our possession by a member of our staff. You must not leave the items unattended outside or with neighbour unless we have agreed this in writing.
Payment & Pricing
Payment of your deposit is deemed an instruction of your booking. Items may be added, subject to availability. Items can also be swapped, up until 24 hours days before your event start date, if available.
Risk Assessments & Safety
We are not responsible for any injury or damage to animals, property, persons or objects arising from the use of any equipment under hire. We shall not be liable for any direct, indirect or consequential loss, damage or additional costs that may arise as a result of the use of our hire items.
Extreme Circumstances / Force Majeure / Cancellation by Us
In the event of extreme weather or road conditions which result in us being unable to safely deliver or collect the hire goods, we reserve the right to alter the arrangements for delivery or collection and shall not be liable to for any losses or costs to you that may arise as a result.
Liability
If the full balance is not paid by the date of the booking, we hold no responsibility to provide the hire and hold no liability in this circumstance.